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Welcome to Kippax Hall Surgery

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


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This page is set up to inform you of the support we give and any information that we may need to share with you.

Please take on board whilst on our Facebook page any comments or questions you may ask on our posts will be deleted. We are unable to reply to the comments and would prefer you to call us.

Thank you.


Kippax Hall Surgery

CQC overall rating
 
Good

22 August 2019

See the report


Coronavirus

Please do not book a GP appointment or attend your GP Practice

If you have a cough or fever

To protect yourself and others please go to the following NHS111 online service which will tell you what to do

https://111.nhs.uk/service/covid-19

For general advice on Coronavirus please go to

https://www.nhs.uk/conditions/coronavirus-covid-19/

Please note that we have temporarily suspended on line booking as all patients will need to be triaged before an appointment at the surgery is offered.

Complaints

Due to the ongoing COVID19 pandemic, we are currently pausing our complaints process, in line with national guidance.

You can still raise concerns or make a complaint, but we may not be able to investigate it and respond as we normally would.

We will acknowledge your complaint, log it on our system, and check for any immediate patient safety, safeguarding or practitioner performance issues. If there are, we will take immediate action as necessary.
If your complaint is about anything else, it will remain open until further notice, unless you choose to withdraw it. When normal services are resumed, we will investigate and deal with it as soon as we can.

Please note that of 26 March, the Parliamentary and Health Service Ombudsman has stopped accepting new NHS complaints and has stopped work on open cases.

Thank you for your understanding.


  Extended Opening Hours

From 11 May 2020 we will no longer be offering early morning appointments and will open at 8:00am Monday to Friday. 

All extended hours appointments will be offered through the Hub.

In order to run evening and weekend GP clinics, the practices in South and East Leeds have joined together to open ‘Hubs’ that make the best use of the limited resources available for these kinds of services. By running clinics from fewer locations we are able to offer more appointments than if each practice opened in the evenings and on weekends.

Hub appointments are available:

Monday to Friday 6.30pm to 8pm

Saturday 8am to 2pm

Sunday 8am to Midday

To book an appointment please contact your GP practice.

To access a routine GP appointment during the Out of Hours period, Monday to Friday, 6.30pm to 8pm, Saturdays 8am to 2pm, and Sundays 8am to midday, please call 0113 206 2049. Do not call this number outside of these hours as you will be unable to book an appointment

Our local hub is at Seacroft Hospital (outpatients building): through the main entrance to the hospital grounds, take the first right before the Pay and Display car park, and its 50 yards on the left. Please report to the main reception which is immediately on the right through the front entrance.    

 


 

First Contact Physiotherapist (FCP)

Patients can now book an appointment with the FCP on a Tuesday morning.

FCP's will become the first point of contact for patients presenting with musculoskeletal conditions. they provide advice and exercise programmes, and decide on the most appropriate management pathway, which may include investigations, onward referral for physiotherapy treatment or orthopaedic appointments.

For more information or to book an appointment please ask at reception

Named GP

All patients registered at the practice have a named GP who is responsible for their overall care at the practice.

If you wish to know who your named GP is please contact the practice.

If you have preference as to which GP is your named GP we will make reasonable efforts to accomodate this request.

Although you have a named GP you can see any GP at the practice.

Friends and Family Test

Let us know what you thought about your recent experience of our service by completing the friends and family test. The survey can be found on the links on the right hand side under 'have your say'

Our results can be seen in the section 'further information'  

Patient Participation Group

The next meeting is to be confirmed.

Please come along and join us

Telephone Calls

Please note that in the interests of all parties calls may be recorded.

(Site updated 27/05/2020)
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